Returns & Exchanges
At Petkit, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing